Before You Begin
Important Information for SimpliWell Patients
01
SimpliWell proudly serves patients in the following states:
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Virginia
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West Virginia
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North Carolina
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South Carolina
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Georgia
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Alabama
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Nebraska
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Florida
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Arizona
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Colorado
Our commitment to quality care is reflected in our licensed services across these regions, ensuring that you receive the support you need, wherever you are. If you're in one of these states, we're here to help you on your wellness journey.
02
Transparent Care Without Insurance Billing
SimpliWell operates as a cash-pay practice, allowing us to focus on personalized care without the limitations often associated with insurance-based healthcare.
We provide medical documentation and codes for eligible services that patients may submit to their insurance provider for possible reimbursement.
03
Virtual Care Designed to Complement Your Healthcare
SimpliWell provides convenient virtual care for many health concerns; however, telemedicine has limitations. Depending on your condition, Dr. Thomas may recommend an in-person evaluation with a local healthcare provider when necessary.
04
Medication Management & Prescription Guidelines
Membership includes prescription management support; however, certain medications require additional considerations and may not be appropriate for telemedicine management.
Please note that we do not refill or provide medications:
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Control Substances
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Weight loss medications
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Sleep aids
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Certain psychiatric medications
Last, but definitely not least...
05
Our Commitment to a Respectful Care Experience
We appreciate the opportunity to care for you. We are committed to providing compassionate, respectful, and patient-centered care. We kindly ask patients to help us maintain a positive environment by extending the same respect and kindness to our team that we strive to provide to you.