(804) 764-0104
Frequently Asked Questions
For essential information before appointments, View Key Information Here
Pricing & Packages
Do you accept insurance?
We do not accept insurance at this time.
However, we provide medical codes for any labs ordered, which you can submit to your insurance provider for possible reimbursement—depending on your specific plan and coverage.​
Are lab costs included in the price?
Labs are included with the Detox Program, but not with the Wellness Program, as lab testing for wellness is more personalized and tailored to each individual’s needs.
When are appointment payments due?
A $25 deposit is required to book appointment, which will be deducted from total cost. The remaining balance will be due at the time of service.
What are your membership Benefits?
By subscribing to the membership plan you will gain access to the following benefits:
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Personalized Health Care
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Tailored Nutrition Plan Available
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Personal patient portal access
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$25 Deposit is waved
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Discounted services
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Initial Visit - $155
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Follow Up Visit - $89
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Nutrition Consultant Visit - $65
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Discount on all programs provided by SimpliWell LLC
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20% off Fullscript Supplements (proscribed as necessary by providers)
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BONUS: Receive weekly health enrichment through our "Wellness Weekly"
How much does the membership cost?
The Membership is priced at $20 per month when paid as an annual subscription. Individual patients can choose to pay monthly or opt for a one-time annual payment. For families, the adult member can include any additional intermediate family members for just $20 more per month, bringing the total to $40 per month.
Do you have a family plan?
Absolutely! Adult members can add any additional intermediate family members to their plan for an extra $20 per month, making the total $40 per month. For example, this would include the spouse and all children.
When can i end my membership?
Memberships can be billed either monthly or annually, based on the patient's preference, and will automatically renew after one year. To cancel your membership, please reach out to us at least one month before the renewal date, and we will take care of it promptly.
How do I become a member?
Simply give us a call, and we will be happy to sign you up for the membership!
Membership:
Insurance & Billing
Do you accept insurance?
We do not accept insurance at this time.
However, we provide medical codes for any labs ordered, which you can submit to your insurance provider for possible reimbursement—depending on your specific plan and coverage.
If I order labs, how will I receive the codes?
You will typically receive the codes attached to your lab order immediately after your appointment. If you don't receive it, please contact our office and we'll make sure you get it promptly.
How do I submit this information to my insurance company?
Most insurance companies allow you to submit claims online through their member portal, via mail, or through their mobile app. We recommend contacting your insurance provider directly to determine the best submission method for your plan.
Services & Appointments
What is Lifestyle Medicine?
Lifestyle Medicine is an evidence-based approach that uses therapeutic lifestyle interventions to treat and prevent chronic disease. It focuses on six pillars: nutrition, physical activity, stress management, sleep, avoidance of risky substances, and positive social connections. At SimpliWell, we will integrate these principles into your personalized care plan.
What states do you serve?
We are currently licensed to serve the following states:
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Virginia
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West Virginia
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North Carolina
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South Carolina
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Georgia
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Alabama
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Nebraska
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Florida.
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For essential information prior to scheduling appointment,
view Key Information HERE
What should I expect during my first visit?
During your first appointment, you'll meet with Dr. Thomas who will review your medical history, current concerns, and work with you to develop a personalized treatment plan.
Dr. Thomas may recommend a session with our Nutrition Counselor, who inquire about your diet, daily habits, and overall lifestyle to establish a baseline for your health.
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To learn more on what an experience with SimpliWell will be like, visit our What to Expect page.
What if I decide to join a program after having an initial visit?
Not a problem! The cost of your initial visit will be applied toward the total cost of the program—you’ll just pay the difference to move forward.
How do I schedule an appointment?
You can schedule an appointment by clicking the "Book Appointment" button on the home page of our website, calling our office at (706) 489-0902, or emailing us at simpliwell.llc@gmail.com. We'll work with you to find a time that fits your schedule.